Refund a Specific Payment

 

Purpose:  To refund money applied in error. This routine is NOT meant for the refund of a credit balance.

 

Launch Point: This routine can be launched from the following location(s):

 

•      Names or Firms → File Maintenance → Routines Drop-Down Menu →

 

Example:  When the routine is launched a confirmation message will appear

 

The message is a reminder that this routine is meant to be used ONLY for those rare occurences when a payment is applied in error. Click Yes to continue.

 

The grid will display all payments that can be refunded. Highlight the relevant payment in the Payments to Refund grid at top. The Payments Details grid below will show the details of how this payment was disbursed. Check the Refund box for the detail line item(s) in the Payments Details grid you want to refund. Not all detail line items have to be refunded.

 

 

An accounting slip can be printed showing information on the refund.  If the refund is going via check, and your association is not using the A/P module in the system, this accounting slip can be used as a “request” to cut a check from your accounting package.  If your association is using the A/P module in the system, the system can be configured to automatically add the refund A/P voucher. Go to File – System Preferences under the appropriate module and check the parameter to Automatically add A/P voucher for refunds.

 

Note: the accounting slip cannot be re-printed once you select OK to the message above.